Last Updated: August 25, 2025
1. All Sales Final
All purchases of digital music on this site are final and non-refundable, due to the instant and intangible nature of the digital download. No refunds or exchanges will be issued once access has been granted or the download initiated.
2. Exceptions (Handled on a Case-by-Case Basis)
While refunds are generally not offered, we may consider issuing one only in the following limited scenarios:
- Duplicate Charges: If you’ve been accidentally charged more than once.
- Technical Access Issues: If you’re genuinely unable to access the purchased music due to a fault.
To be eligible, please contact us within 7 days of your purchase, including your order ID and a detailed description of the issue for assessment.
3. Checkout Acknowledgment Requirement
By completing your purchase, you confirm that:
- You understand this is a non-refundable digital product once accessed.
- Especially for EU/UK customers, you expressly acknowledge and waive your right to withdraw from the purchase when the digital content is delivered immediately—it being made accessible or downloadable.
4. EU & UK Consumer Rights
Under EU and UK law, customers typically have a 14-day cooling-off period. However, these rights can be waived if:
- The consumer gives explicit consent to receive the digital content during this period, and
- The consumer acknowledges that their right of withdrawal is waived upon download or access.
These conditions are satisfied through the checkout acknowledgment and confirmation steps outlined above.
5. Policy Visibility & Customer Support
- This Non-Refundable Policy is clearly displayed on all product pages and during checkout.
- It is also included in order confirmation emails and accessible via the footer of the website.
For any issues or questions, please reach out to: km*@******ic.online
